Delivery /Program Manager- Functional

United States
Full Time
Experienced
Job Title: Delivery /Program Manager- Functional

Job Description:
Project & program management experience with 15 yrs of experience overall. Program manager will be responsible for the planning, estimating, analysis, and delivery of tools & platform improvements of dedicated service . 

Roles & responsibilities:
  • Ensures delivery of modules in accordance with project guidelines.
  • Ensures all standards are adhered to throughout project execution.
  • Manages contracts associated with program or OEM/COTS product vendors.
  • Ensures Operational SLAs for platform support services
  • Resource and Stakeholder management.
  • Maintains Platform RAID register and track for closures.
  • Ensures smooth handover from Implementation to Managed services team.
  • Good communication skills.
  • Ability to command respect.
  • Conflict Resolution skills.
  • Good knowledge of project management principles.
  • Be comfortable in an uncertain environment.
  • A constant risk management mindset.
  • Leadership Skills.
  • Program manager responsibilities include laying out a strategy, setting objectives, overseeing projects, managing people, and analyzing the data.
  • Organizing programs and activities in accordance with the mission and goals of the organization.
  • Developing new programs to support the strategic direction of the organization.
  • Creating and managing long-term goals.
  • Developing a budget and operating plan for the program.
  • Developing an evaluation method to assess program strengths and identify areas for improvement.
  • Writing program funding proposals to guarantee uninterrupted delivery of services.
  • Managing a team with a diverse array of talents and responsibilities.
  • Ensuring goals are met in areas including customer satisfaction, safety, quality, and team member performance.
  • Implementing and managing changes and interventions to ensure project goals are achieved.
  • Meeting with stakeholders to make communication easy and transparent regarding project issues and decisions on services.
  • Producing accurate and timely reporting of program status throughout its life cycle.
  • Analyzing program risks.
  • Working on strategy with the marketing team.
  • Bachelor's degree or master's degree in business or related field.

Program Manager Requirements
  • Proven experience in program management.
  • Proven stakeholder management skills.
  • Proven experience managing a team.
  • Experience using computers for a variety of tasks.
  • Competency in Microsoft applications including Word, Excel, and Outlook.
  • Understanding of project management.



 
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