Healthcare Business Analyst

Charlotte, NC
Contracted
Experienced
Job Title- Healthcare Business Analyst 
Location: Charlotte, NC - Onsite
US Citizen preferred
 
Note: below skills are mandatory and need only local resource.
  • ADO, and data querying and analytics knowledge is mandatory
  • Helix analytics - Highly preferred.
Job Summary:
We are seeking a detail-oriented and proactive Business Analyst to join our healthcare technology team in Charlotte. This role is ideal for candidates with 2–3 years of experience in healthcare IT or patient-focused applications, with a proven ability to gather requirements, write user stories, and manage tasks efficiently. Experience in working with dining or patient-facing apps in a healthcare setting is highly desirable.
 
Key Responsibilities:
  • Collaborate with stakeholders to gather and analyze business and functional requirements.
  • Translate requirements into user stories, process flows, and test cases.
  • Work closely with product owners, developers, and QA teams to ensure alignment and clarity.
  • Participate in sprint planning and manage story grooming sessions.
  • Use task/project management tools (e.g., JIRA, Azure DevOps, Trello, or Asana) to track deliverables.
  • Maintain clear and organized documentation of requirements and change requests.
  • Assist in user acceptance testing (UAT) and validate test results.
  • Conduct impact analysis and present findings to stakeholders.
  • Focus on improving the end-user experience, especially in areas related to patient dining, meal ordering apps, or inpatient services.
 Required Qualifications:
  • Bachelor’s degree in Business, Information Systems, Healthcare Management, or related field.
  • 2–3 years of experience as a Business Analyst in a healthcare or health tech setting.
  • Proven experience in writing user stories, test cases, and working in Agile environments.
  • Experience with dining applications or patient meal services is a strong plus.
  • Familiarity with HL7, FHIR, or EHR/EMR systems is desirable.
  • Strong understanding of task and project management best practices.
  • Excellent communication skills – both written and verbal.
  • Ability to manage multiple stakeholders and prioritize competing demands.
 Preferred Tools & Skills:
JIRA, Confluence, Azure DevOps
Microsoft Office Suite (especially Excel and PowerPoint)
SQL (basic queries for data validation)
Balsamiq, Lucidchart, or similar for wireframes/process flows
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