CMS Business Analyst

Dallas, TX
Contracted
Experienced

Job Title: CMS Business Analyst
Location: Dallas,TX(Onsite/Hybrid)
Duration: 12 Months

Position Summary

We are seeking a skilled CMS Business Analyst to act as the key liaison between business stakeholders and technical teams. The ideal candidate will have hands-on experience with either SAP Commerce Cloud (Hybris) or Adobe Experience Manager (AEM).

In this role, you will analyze business requirements, optimize digital content or e-commerce processes, and ensure platform implementations deliver a seamless and personalized user experience.

Core Responsibilities

🔹 Requirement Elicitation

  • Conduct workshops, interviews, and user story mapping sessions

  • Gather, analyze, and document functional and non-functional requirements

🔹 Functional Specification

  • Translate business needs into detailed functional specs

  • Create user stories and acceptance criteria (Gherkin: Given–When–Then)

🔹 Process Mapping

  • Develop “As-Is” and “To-Be” workflows

  • Focus on CMS, digital asset management, or e-commerce processes

🔹 System Configuration & Testing

  • Support QA and UAT activities

  • Validate features and workflows in AEM/Hybris environments

🔹 Stakeholder Management

  • Collaborate with product owners, marketing teams, and developers

  • Bridge business requirements with technical feasibility

🔹 Platform Expertise (Choose One)

  • SAP Hybris: Product catalog (PCM), WCMS, order management, SAP integrations

  • AEM: Content authoring, components, DAM, personalization (Sites/Assets)

🔹 Agile Participation

  • Participate in Scrum ceremonies

  • Manage backlog using JIRA/ADO

  • Ensure Definition of Ready (DoR) compliance

Qualifications & Skills

  • Experience: 3–7+ years as a Business Analyst

    • Minimum 2+ years with AEM or SAP Commerce Cloud

  • Technical Skills: CMS concepts, HTML/CSS, data modeling

  • Tools: JIRA, Confluence, Visio/Lucidchart

  • Communication: Strong stakeholder communication skills

  • Analytical Ability: Process improvement and problem-solving

  • Education: Bachelor’s degree in CS, Business, or related field

Preferred (Nice to Have)

  • Experience with AEM Cloud Service or SAP Commerce Cloud (SaaS)

  • Knowledge of SEO and digital marketing

  • Understanding of APIs and system integrations

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