IT Support & Systems Administration (Remote, USA)

Location: Remote, USA
Employment type: Contract
Indicative rate: $71–$81/hr

We are seeking skilled IT Support and Systems Administration professionals to provide technical assistance and support for various IT-related issues. This role involves troubleshooting hardware and software problems, managing user accounts, and ensuring smooth operation of IT systems. Candidates will work in a dynamic environment, providing both remote and on-site support as needed. This is a contract position, ideal for individuals looking to leverage their technical expertise in a supportive role.

Core skills

• Help Desk Support
• Windows
• Active Directory
• Troubleshooting
• Technical Support
• Desktop Support
• Systems Administration

Required qualifications

• 2+ years of experience in IT support or help desk roles
• Proficient in troubleshooting hardware and software issues
• Experience with Windows operating systems
• Familiarity with Active Directory and user account management
• Strong communication skills for user support
• Ability to work in a fast-paced environment
• Experience with remote support tools

Preferred qualifications

• Experience with Salesforce or similar platforms
• Knowledge of network troubleshooting
• Familiarity with virtualization platforms
• Experience in a government or public sector environment