Linux Systems Administrator

Lucidchart, OR
Contracted
Entry Level

Linux Systems Administrator

Responsibilities:- Provide onsite Systems Administrator/Virtualization Storage and Network support.- Ensure availability of client/server applications and configure new implementations.- Support the development of processes and procedures for ongoing management of the server environment.- Bring VMWare and vCenter management experience for monitoring, backup, restore, recovery, and tape library maintenance.- Provide backup, redundancy, and availability of the virtualized server environment consisting of 200 Windows and Linux servers.- Participate in internal Engineering Team and customer meetings.- Participate in the Customer Change Boards and share details on progress and impediments of assigned tasks.- Support approved and assigned configuration/operational change tasks tracked in the ITSM.- Work independently and in a team environment, adapting to changing priorities and reporting on progress.- Provide coordinated 24x7 on-call support for time-sensitive needs (1 week per month rotation).- Support quarterly baseline image updates and maintain the updated Gold Image using MS MDT.- Monitor databases for server/server resource issues and ensure internal operating procedures are followed.- Recommend and execute approved modifications to improve efficiency, reliability, and performance.- Support planned and approved patch pushes to the Dev and Prod environments.- Participate in research of server hardware, software, and protocols for procurement and development efforts.- Provide input for incident responses and root cause analysis for major incidents.- Manage enterprise directory services and supporting server infrastructure.- Maintain inter-/intra-site replication between storage components for redundancy and disaster recovery.- Identify and submit Knowledge Base articles and support the development/update of technical support documentation.- Ensure work aligns with company policies, procedures, and compliance requirements.

Required Skills:- Understanding of VPC environments (Amazon Linux and MS Windows), Amazon Machine Instances, AWS RDS for MySQL and MS-SQL Server, and Amazon Glacier Storage.- Experience with Identity Authentication Management including Windows AD and ADFS, Google G Suite, VMware tools, Windows OS, Redhat, SQL 2016, SolarWinds, and NetApp CloudSync.- Proficiency with multiple operating systems, including MS, Apple, and Linux.- Experience installing, configuring, and maintaining server hardware, including Dell, HP, VMWare ESXi, and vCenter.- Familiarity with virtual storage devices, enterprise backup solutions, tape robots, and virtual tape solutions.- Experience with storage and backup technologies (SAN & NAS) and SolarWinds.- Knowledge of server performance tuning and monitoring tools.- Ability to create/update processes and complex diagrams using Lucidchart or a comparable tool.- Technical knowledge of load balancing, clustering, and caching procedures, as well as network components and topologies.- Knowledge of JAMF Pro features such as Zero Touch Deployments, App Management, and Security Controls is a plus.- Experience with client/server AV software applications, VoIP, Video over IP, Tenable Security Center, and Citrix VDI is a plus.- Experience with AWS is an added plus.- 5 years of relevant experience providing system administration support in a virtualized environment with solid Linux and MS Windows 2008 Server experience.- BS in Computer Science, Information Science, or other relevant discipline preferred; additional years of experience may be considered in lieu of a degree.- Current certifications in VMware, MCSE, Network+, A+, RHCE, or RHCSA are preferred. What Sets You Apart:- Experience working as part of a team supporting a federal contract and engaging directly with federal customers.- Willingness to work onsite and recognize the benefits of onsite support.- Understanding of SLA targets and a demonstrated drive to meet these targets.- Interest in networking to assist Network Engineers as needed.

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