IT Support & Systems Administration Roles (Remote, USA)

Location: Remote, USA
Employment type: Contract
Indicative rate: $65–$75/hr

We are seeking skilled IT Support and Systems Administration professionals to join our team in a contract capacity. These roles will involve managing and maintaining IT systems, providing technical support, and ensuring the security and performance of both cloud and on-premises environments. Candidates will work closely with cross-functional teams to deliver reliable IT services and support critical business operations. The ideal candidates will have a strong background in Windows administration, cloud services, and technical support, with a focus on customer service and problem-solving skills.

Core skills

• Windows Administration
• Active Directory
• Technical Support
• Cloud Systems
• Backup Systems
• Troubleshooting
• Service Desk
• Documentation
• Identity Access Management

Required qualifications

• 3+ years of experience in systems administration or IT support
• Proficiency in Windows Server and Active Directory management
• Experience with cloud services, particularly Microsoft Azure
• Strong troubleshooting skills in a Microsoft environment
• Ability to create and maintain technical documentation
• Experience with backup solutions like Veritas NetBackup
• Familiarity with ITIL processes and service desk operations
• US citizenship or valid work authorization
• TS/SCI clearance required for certain roles

Preferred qualifications

• Experience with Microsoft 365 and Intune
• Knowledge of scripting for automation
• Bilingual in English and Spanish
• Experience in a multi-platform environment (Windows and macOS)