ServiceNow Ops Resilience, BCM, IRM, Developer
(Multiple states)
Contracted
Experienced
- Skillset: ServiceNow Ops Resilience
- A ServiceNow operational resilience professional requires skills in
- platform administration and specific GRC (Governance, Risk, and Compliance)
- product features, combined with a strong understanding of core operational
- resilience principles.
- *CMDB and CSDM:* Expertise with the Configuration Management Database
- (CMDB) and Common Service Data Model (CSDM) is essential for accurately
- mapping and managing critical business services, processes, and their
- underlying technology.
- *GRC module expertise:* Deep knowledge of the ServiceNow GRC suite,
- particularly its Integrated Risk Management (IRM) and Business Continuity
- Management (BCM) features, is crucial for implementing operational
- resilience strategies.
- *ServiceNow development:* The ability to configure, customize, and
- extend the platform using tools like Flow Designer and App Engine to meet
- specific business needs.
- *Reporting and analytics:* Skills to create custom reports,
- dashboards, and visualizations to monitor the state of operational
- resilience and inform stakeholders.
- Core ServiceNow development skills*
- These foundational abilities are essential for developing any application
- on the Now Platform, including Operational Resilience solutions.
- *JavaScript:* The primary scripting language for customizing business
- rules, UI actions, client scripts, and script includes.
- *Glide API:* Deep knowledge of ServiceNows proprietary APIs for
- querying and manipulating platform data.
- *Flow Designer and Workflow Editor:* Skills for automating business
- processes, tasks, and integrations without extensive code.
- *UI development (NoCode/LowCode):* Expertise in creating and
- customizing user interfaces using tools like Service Portal (AngularJS), UI
- Builder (Web Components), and standard web technologies (HTML, CSS).
- *Application development:* The ability to build custom applications in
- ServiceNow Studio and manage applications and upgrades.
- *Data modeling:* Understanding the ServiceNow data model, including
- tables, fields, and relationships, to design efficient and scalable
- applications.
- *Integrations:* Knowledge of connecting ServiceNow with other systems
- using methods like REST and SOAP APIs, as well as the Integration Hub.
- *Troubleshooting and debugging:* Strong analytical skills to diagnose
- and resolve issues within the platform.
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Required*