IT Support & Systems Administration Roles (Remote, USA)

Location: Remote, USA
Employment type: Contract
Indicative rate: $110–$140/hr

We are seeking skilled IT Support and Systems Administration professionals to join our team in a contract capacity. These roles will involve managing and maintaining IT systems, providing technical support, and ensuring the security and performance of both cloud and on-premises environments. Candidates will work closely with cross-functional teams to deliver reliable IT services and support critical business operations. The ideal candidates will have a strong background in Windows administration and a commitment to customer service excellence.

Core skills

• Windows Administration
• Technical Support
• Troubleshooting
• Help Desk
• Systems Administration
• Customer Service
• Network Support
• Active Directory

Required qualifications

• Minimum 3 years of hands-on technical support experience
• Experience with Windows operating systems and applications
• Familiarity with Active Directory, DNS, and DHCP
• Ability to troubleshoot hardware and software issues
• Experience with help desk ticketing systems
• Strong customer service skills
• Experience in both remote and onsite support environments

Preferred qualifications

• Experience with cloud environments
• Knowledge of endpoint management tools
• Familiarity with Veeam, NAS, and S3-based storage
• Experience with VMware infrastructure